SOP/Policy Manuals

Built for Growth and Defense

We develop customized Standard Operating Procedures, company-wide Operations Manuals, HR Manuals, Orientation and Training Manuals, etc. for business and organizations of all sizes.

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Two management books, one titled 'Tempest Standard Operations Procedures 2022 Edition' and the other 'Operations Manual' for Tempest Risk Management, with a blue building facade on the covers.
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The Value of Standard Operating Procedures in your Business

SOP

A Standard Operating Procedure (SOP) is used to capture and store a business workflow in writing and/or pictures and diagrams. Each SOP represents a separate function within the business.

Operations Manual

An Operations Manual is a collection of all of the companies SOP's organized and stored in one place. Tempest works with subject matter experts to write clear and easy to follow policies and procedures and design them for the target audience. Something that AI has yet to demonstrate the capability to do.An Operations Manual is a collection of all of the companies SOP's organized and stored in one place. Tempest works with subject matter experts to write clear and easy to follow policies and procedures and design them for the target audience. Something that AI has yet to demonstrate the capability to do.

How it works

There are many different approaches but the most common format is a simple step by step list of how to perform a particular function. Visual process flows (like the one shown below) commonly appear side by side with the written process to re-enforce the workflow as well as help both visual and reading-based learning. Our operations experts can offer more options and guidance on ways to structure SOP's. In order for our experts to document your processes, we need you to explain them to us.

See below for a visual workflow explaining our Plan, Build, Deploy process.

  • Send

    You send us what you already have written OR record audio/video explaining your procedure and email it to us.

  • Connect

    You describe your process to us over the phone or Zoom or record your process via Loom and send us the video.

  • Blue shield logo with a cross in the center

    Build

    From there, we will write your standard operating procedures, training manuals or onboarding materials using professional and attractive templates that we have developed and customized with your logo and company name.

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    Deliver

    Finally, your customized policies and procedures are delivered to you for your review and approval. We are happy to meet with you to review the documents and ensure everything is perfect!

Our step-by-step Plan, Build, Deploy Process

Our structured Plan, Build, Deploy approach ensures your policies and procedures are practical, aligned to how your business actually works, and easy for your team to adopt. Each stage is guided by a Tempest associate and delivered through collaborative working sessions.

Flowchart showing the policy and procedure construction process for Tempest Risk Management, including planning, building, and deployment stages with steps such as defining roles, creating process documents, reviewing plans with clients, and deploying to repositories.

SOP/Policy Manuals

In addition to specialized business process consulting, Tempest has developed an enterprise-grade policy framework supporting compliance, risk reduction, and operational efficiency.

The Tempest Operating System is a structured, scalable framework that replaces informal practices with clear policies, standardized procedures, and governance controls designed to evolve as your business grows.

Tempest Operating System Management

Tempest Operating System Management is a year-round engagement where Tempest actively manages, maintains, and oversees your Operating System on your behalf.

This service ensures policies, procedures, and governance remain current, effective, and aligned with operational and risk requirements as the business evolves—without requiring internal teams to manage the system themselves.